P ParamAI Blog

Compliance

Grievance Officer

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 issued by the Government of India, ParamAI has appointed a Grievance Officer to address complaints about content or conduct on this site.

Who this is for

This formal process is for any user — whether or not they have commented on this site — who wants to:

  • Report content that violates Indian law (defamation, obscenity, threats, fraud, etc.).
  • Report content that violates our community guidelines.
  • Request removal of personally identifying information about themselves.
  • Appeal a moderation decision.

Most day-to-day complaints can be handled faster via the in-thread Report button or by emailing us directly. Use this formal process when those routes haven't worked or when the issue is serious enough to require a written record.

Contact

Grievance Officer:
Aditya Prakash Singh, Founder, ParamAI
Email:
grievance@paramai.in
Entity:
ParamAI (CIN U36000JH2025PTC025036)
Registered office:
Dhanbad, Jharkhand, India

What to include in your complaint

To help us respond quickly and in line with Rule 3(2) of the IT Rules, please include:

  1. Your name and a valid email address for reply (you may request confidentiality).
  2. A clear description of the content or conduct you're reporting.
  3. The URL of the page or comment in question.
  4. Why you believe it violates our guidelines or Indian law — cite the specific rule or legal provision if you know it.
  5. What outcome you're asking for (removal, correction, appeal of a prior decision, etc.).
  6. Any supporting material (screenshots, links, etc.).

Response timelines

Our commitment under the IT Rules:

  • Acknowledgement: within 24 hours of receipt.
  • Action on content that violates law or guidelines: removal or disablement within 36 hours, or faster for clearly urgent cases (e.g. threats, PII exposure, child safety).
  • Resolution of the complaint: within 15 days.

Appeals and escalation

If you are not satisfied with our resolution, you may appeal to the Grievance Appellate Committee (GAC) established by the Government of India under Rule 3A of the IT Rules, 2021. Details are published on the Ministry of Electronics and Information Technology website.

What we cannot help with

This grievance process applies to content on the ParamAI Blog (paramai.blog). For issues with the main ParamAI product (assessments, reports, accounts), use the support channels on paramai.in.

We also cannot act as a legal authority. If your complaint involves a potential crime, please contact the appropriate law enforcement body (e.g. Cyber Crime portal at cybercrime.gov.in) in addition to notifying us.